Russ's philosophy is firmly rooted in his belief that listening to and understanding his clients needs are equally as important as is his knowledge of contracts, school systems, communities, finance, and homes in general. Russ prides himself in not only communicating effectively with his clients, but also other realtors, builders, inspectors, lenders, and all other key individuals involved.
"Just wanted you to know how much we appreciate your patience and understanding and how you made us feel comfortable each step of the way. Thanks for always keeping Janice and me informed. We never once doubted your ability or that you had our best interests at heart." -Max & Janice Klamm